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Free Laptop Not arrived with phone

Gillian2
Level 1: Joiner
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Hi,  I recently upgraded to the Samsung S21 5g and selected the promotion to receive the free samsung chromebook with the package i chose.  My phone has been delivered but there is no sign of the chromebook.

Can you please advise? 

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MI5
Level 94: Supreme
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@Gillian2 

You have to claim it from Samsung 

https://2021.samsungpromotions.claims/o2chromebook/en-GB

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
Level 94: Supreme
  • 126954 Posts
  • 614 Topics
  • 21862 Solutions
Registered:

@Gillian2 

You have to claim it from Samsung 

https://2021.samsungpromotions.claims/o2chromebook/en-GB

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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