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Finish Contract

Marty303
Level 1: Joiner
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I'm out of contact now and want to port my number to a new network. Will this automatically cancel my contract when it ports over? I'll be cancelling my direct debit as well.

Many thanks for your answer

Martin

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gmarkj
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Moving your number does cancel your contract @Marty303 

Don't cancel the DD yet - wait until you get a final bill with either a balance to pay or refund to come back though.

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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gmarkj
Level 66: Unequalled
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Moving your number does cancel your contract @Marty303 

Don't cancel the DD yet - wait until you get a final bill with either a balance to pay or refund to come back though.

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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Bambino
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@Marty303 Your contract will be cancelled when you port your number, but do not cancel your Direct Debit until you receive a zero bill from O2. Sometimes there are small amounts left over, and people have been caught out for not getting them settled. It can cause credit problems down the road. See the guide below:

Cancelling your contract - An updated guide - O2 Community

I DO NOT WORK FOR O2



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