Solved: Failed Text Message

Wee_Bobby · ‎23-03-2022

I am trying to enter a competition by sending a text message to 65557, but it will not send, I get message "can't send message with O2 - error 0". Please can yoiu explain why I am getting this as I have previously been able to send text messages to that number

MI5 · ‎23-03-2022

@Wee_Bobby

You may have a spend cap Guide: Spend caps on O2

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

>>>>>>>>>>>>>>>>

View solution in original post

MI5 · ‎23-03-2022

@Wee_Bobby

You may have a spend cap Guide: Spend caps on O2

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

>>>>>>>>>>>>>>>>

O2

Failed Text Message

No service

Assistance Needed: International Phone Number Not ...

Lost sim card

Unlatch my device

Call from O2 about change of SIM