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Extra charges on my bill

Eamon
Level 1: Joiner
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I wish to stop extra charges on my bill. I can never get through to help and support. It says they are busy call back later. I have been trying for over a week. When I phone 202 it automatically ends call. This is a terrible service.

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madasaf1sh
Level 76: Forum Legend
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@Eamon 

 

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this

- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK

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madasaf1sh
Level 76: Forum Legend
  • 9984 Posts
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  • 2981 Solutions
Registered:

@Eamon 

 

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this

- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK
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TallTrees
Level 49: Rootin' Tootin' 
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