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Extending extra activation

SmileMore
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A little advice, as online chat isn’t available. I am a new customer looking to extend an already activated extra period with Audible.


I was a customer of Audible and could not use the extra at the same time. So needed to end my contract, and wait for a month to able to use the 12 months given to me from O2 for Audible. It is a glitch of a few days 

 

I would like to start over with the activation again as the error seems unforeseen.


Any advice?  

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MI5
Level 94: Supreme
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@SmileMore 

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
Level 94: Supreme
  • 144349 Posts
  • 634 Topics
  • 27671 Solutions
Registered:

@SmileMore 

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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SmileMore
Level 1: Joiner
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I’ve reached out via Insta so thanks 

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