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Esim

Murphymoo
Level 1: Joiner
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on ‎06-02-2024 09:58

on ‎06-02-2024 09:58

Trying to set up eSIM but Mobile Data is greyed out on new ophone

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Enlli
Level 65: Ultra-cool
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on ‎06-02-2024 10:55

on ‎06-02-2024 10:55

Not a lot to go on. Type of phone would help.

Do you have Calls and Text if so try a network reset

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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MI5
Level 94: Supreme
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on ‎06-02-2024 11:24

on ‎06-02-2024 11:24

@Murphymoo 

Check help Guide: Sim Swap: a mini guide 2017 update 

https://www.o2.co.uk/help/device-and-sim-support/esim

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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