Error code 15 when trying to connect apple watch to mobile service.

[Sharni]

Hi,

I have paired my Apple series 7 to my iPhone 11 watch but it wont let me connect the mobile service. It keeps coming up with error, code 15. I've got all the latest software updates on both items. Have turned both devices off and on again too. I called O2 and spoke to really helpful scouse man but he was clueless too. The other message I get is lost connection to server? I was trying to set this up at my home address so not our of area and no issues regarding signal etc. Any ideas? CDT will be approx 3 working days.

Thanks

Sharni

[Atomicgeezer]

Will do. Thanks for the info.

[pgn]

You're welcome, @Atomicgeezer - feel free to retag Sarah after 9am tomorrow if you have not heard anything, she is going to be swamped due to this 😬🫣

[Cwmboy]

Hi I am having the same issue code 15 

[Atomicgeezer]

Retried today and was successful in activating mobile services