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Error code 14

Mason999
Level 1: Joiner
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My watch wont allow me to set up my mobile plan, it keeps saying code 14, can anyone help please?

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madasaf1sh
Level 77: Grand Master
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@Mason999 

 

All the details on what to do can be found in this guide

 

https://community.o2.co.uk/t5/How-to-Guides/Apple-Watch-FAQs-amp-Activation-Guide/ba-p/1684464

--
iPhone 15 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
Message 2 of 4
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Mason999
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Thank you I need someone from o2 to reset my esim.

Message 3 of 4
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madasaf1sh
Level 77: Grand Master
  • 10868 Posts
  • 59 Topics
  • 3120 Solutions
Registered:

@Mason999 

 

Then you need to follow the instructions in that guide as no one on this customer to customer community can do this for you.

--
iPhone 15 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
Message 4 of 4
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