Error code 14 Apple Watch

[SB17-24]

Replaced my phone today. Got a new QR code for the esim on my iPhone. Got that sorted alright. Not so successful on my Apple Watch ultra….

I had to reset my Apple Watch Ultra to pair with my phone when I went to re-activate my watch mobile plan it gave me error code 14. Called o2, the representative didn’t really have an idea how to deal with this. Sent me a link to an FAQ page which was rather unhelpful. 

I’m pleading with the community on here for some help to solve! 

[pgn · Accepted solution]

You've be best aiming your query at the O2 Social Media guys and gals, @SB17-24 - the ways how are in the link just below this post. Good luck!