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Error code 08 apple watch - can anyone help

Graemek
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Been trying to connect an apple watch to my account since August. Been on to customer services for over 8 hours and been to 3 shops. No one seems to be able to help. Watch pairs and then when try to add data plan I get a message saying will get a text in 24 hours to complete setup but if not to ring 2020 and quote code 08 any help appreciated !

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MI5
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@Graemek 

Do you have an iPhone with a monthly contract sim?

Do you have iData enabled on your account?

Do you have a direct debit in place to pay your bill from?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Graemek
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Hi - it is a pay monthly contract and customer services say iData is set up as an iphone and there is a current direct debit.

 

thanks

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MI5
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I'll ask @O2Emma to help further.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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O2Emma
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Hi @MI5 I can look into this thanks 😀

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O2Emma
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Hi @Graemek I will need to send you a private message to look into it for you.

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MI5
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Thanks @O2Emma 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Mobino786
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Apple Watch error code 08 
I am also experiencing this issue with no joy and paying for a service that don’t work ? 
contacted them on 3 occasions no success

Keep informing me wait 24hours 

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ChazRed
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I am also have 08 error codes. I have been in touch with apple and everything is working well? Just not with o2. Ive also been having this issue for over a week now. Anyone cracked it yet? 😞

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