Error 14 and 15 on Apple Watch!!please help

[Matt1981]

I have reset my Apple Watch 8 and can’t link my data plan with my watch. Say error code 14 and 15. Any ideas?

[pgn]

These have been happening since an OTA update in the last month, @Matt1981 - best to get help from one of the O2 Forum Advisors, @O2Emma - she is on this evening, so look out for a message here from her looking for some detail, privately, to help get you moving again. Good luck!

[O2Emma · Accepted solution]

Evening @pgn Still causing us a headache these codes I will pick this up thanks.

Hi @Matt1981 I will send you a private message to look into this for you.