Dreadful Service and no help

[Fid]

I’ve been with O2 since May and have loads of service issues even on WiFi. I cannot get a resolution, today I have been cut off  twice at 45 minutes.  Apple say its O2 and not phone and O2 I am getting nowhere, I cannot keep holding on for this length of time.  I need to get away from O2, they are not providing a good service or it maybe phone, either way I am losing out with no help.

[Bambino · Accepted solution]

@Fid If you want to leave O2, see this guide: Cancelling your contract - An updated guide - O2 Community

If you want to try to resolve your issue you can contact O2 via social media:

Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)