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Downloading and Printing bills

Gordons
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500 Internal Server Error

DPWIV0760W The specified path is invalid. (%s)

 

I keep getting this message when trying to download bills for accounts.  Tried calling the o2 awful telephone number and just got cut off.  No live chat available.  its been this way for over a year now, ridiculous! Sometimes you just need to speak to a human

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MI5
Level 94: Supreme
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@Gordons 

Have you tried using a different browser to download your bills?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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RafaC
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Hey @Gordons did you manage to sort this one out?

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JoaoCarv
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I'm having the same problem! I can log onto My O2 to download my bill but when I then try to download my wifes bill I get the same network error message. As you say, no human being to talk to. Its frustrating!

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madasaf1sh
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Clear your cookies or Temp Internet files and dont use Firefox...

 

You can speak to an agent... its quite simple @JoaoCarv 

 

Pick up the phone and call 202 or 0344 809 0202 or use social media; Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Current Phone: Sony XPeria Pro-I and Motorola Razr 5G
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





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