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Dont seem to be registered for Volt

DanJohn
Level 1: Joiner
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I ordered my new o2 phone contract 17th Nov and recived the phone on 2nd Dec. I'm already with Virgin Media with the same name and address. I havent had any notifications about Volt. It says it could be 14 days but its been 3 weeks. Could I get some clarification on why I havent recieved my Volt upgrade yet?

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MI5
Level 94: Supreme
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@DanJohn 

Lots of discussion here Introducing Volt – the new supercharged service from Virgin Media O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
Level 94: Supreme
  • 124141 Posts
  • 612 Topics
  • 20211 Solutions
Registered:

@DanJohn 

Lots of discussion here Introducing Volt – the new supercharged service from Virgin Media O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

View solution in original post

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