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Sarahph
Level 1: Joiner
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When I turn off my WiFi my 4g isn't working! 

I've restarted my phone and checked that the mobile data is on.

Can you help me with this? Also, is there a number I can call to talk to someone over the phone? 

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madasaf1sh
Level 76: Forum Legend
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@Sarahph 

 

You can call o2 on 202 from your o2 phone or 0344 809 0202 


Have a look at this guide it may help Guide: How can I sort out my network issues?


Also check your Mobile Data settings are correct and try a network settings reset.

- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK

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madasaf1sh
Level 76: Forum Legend
  • 10143 Posts
  • 55 Topics
  • 3004 Solutions
Registered:

@Sarahph 

 

You can call o2 on 202 from your o2 phone or 0344 809 0202 


Have a look at this guide it may help Guide: How can I sort out my network issues?


Also check your Mobile Data settings are correct and try a network settings reset.

- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK
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