Data Roaming not working

KayDot · ‎18-08-2020

I have an iPhone SE. Travelling in Canada. My subscription includes the o2 Travel Inclusive Zone Bolt On. I cannot get data roaming to work here in Canada. Can anyone help solve this problem?

Cleoriff · ‎18-08-2020

Hi @KayDot

Try changing your APN to "mobile.o2.co.uk"

If that doesn't work, call O2 to check if you have a Roaming bar on your phone.

All numbers in this guide Guide: Coronavirus Community Help and Support

Veritas Numquam Perit

Martin-O2 · ‎24-08-2020

Are you still having difficulties with roaming @KayDot or is it working now?

→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help

If you'd like to take part, why not register?

CSK · ‎15-10-2021

I had the same issue and this solved it for me! Thank you!

Cleoriff · ‎15-10-2021

Hi @CSK

Pleased it worked for you and welcome to the forum. 🤗

Veritas Numquam Perit

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