Solved: Damages galaxy buds

Patrick-Kirby · ‎07-05-2022

Hello,

Unfortunately my galaxy buds fell out of my ear and fell in the sea, I still have my warranty, how do I apply for a new pair ?

kind regards

madasaf1sh · ‎07-05-2022

This is not covered by warranty, as it is classed as user damage... and not a manufacturing fault

You will need to contact Samsung and pay for a repair, or make a claim on your household insurance for a new pair..

- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK

madasaf1sh · ‎07-05-2022

This is not covered by warranty, as it is classed as user damage... and not a manufacturing fault

You will need to contact Samsung and pay for a repair, or make a claim on your household insurance for a new pair..

- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK

O2