on 19-02-2021 14:42
Solved! Go to Solution.
on 19-02-2021 14:50
on 19-02-2021 14:50
If you need to call customer service.
Numbers here Guide: Coronavirus Community Help and Support
When it comes to the reason you are calling stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Say "Upgrade", "Lost/Stolen" or "Fraud" if you have to, to get put through to someone.
8.00am is the best time to call if you can.
on 19-02-2021 14:44
on 19-02-2021 14:50
on 19-02-2021 14:50
If you need to call customer service.
Numbers here Guide: Coronavirus Community Help and Support
When it comes to the reason you are calling stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Say "Upgrade", "Lost/Stolen" or "Fraud" if you have to, to get put through to someone.
8.00am is the best time to call if you can.
on 19-02-2021 15:14
No reply from customer services, on hold for 30mins then line hangs up
on 19-02-2021 15:15
on 19-02-2021 15:15
No surprise at this time of day.
You need to call early for best chance of getting through.