Not sure you can call 8002 from a consumer contract, I've never tried it myself, but all the details you need are in this O2 help https://www.o2.co.uk/business/support/accounts/transfer-an-account
Good to know.
Its the same as when you call 402 it will connect but when it picks up your number, or you don't enter one it will put you through to Normal Customer Services...
Thought that would be the case tbh, but no what has been said above.
@Cleoriff says she was connected to business CS?
What actually happened was the automated voice said Welcome to O2 Business. Is the number you are calling from the one you want to speak about? Press 1 for Yes or 2 for No.... I pressed 1 and was told it was closed.
At no point was I told I couldn't speak to them......
However, I am contract and can ring 4445 and top up my sons PAYG phone. Or speak to PAYG CS.
I presumed that would be a similar set up.
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