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Convert from individiual to company phone line

Esra
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Hi there, 

I have an O2 individual number and I want to convert it to my company phone line. If it is possible, I need know what I have to do and need documents.

Thanks for your helps

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Cleoriff
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@Esra 

You need to call O2 Business on 8002.

Hope that helps.

*The Game Is On*

Girl in a jacket

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Cleoriff
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@Esra 

You need to call O2 Business on 8002.

Hope that helps.

*The Game Is On*

Girl in a jacket

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MI5
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@Esra 

Not sure you can call 8002 from a consumer contract, I've never tried it myself, but all the details you need are in this O2 help https://www.o2.co.uk/business/support/accounts/transfer-an-account

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
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Cleoriff
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@MI5 wrote:

@Esra 

Not sure you can call 8002 from a consumer contract, I've never tried it myself,


You can call 8002 as I just tried it.

*The Game Is On*

Girl in a jacket
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MI5
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Good to know.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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madasaf1sh
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Its the same as when you call 402 it will connect but when it picks up your number, or you don't enter one  it will put you through to Normal Customer Services...

Current Phone: Motorola Razr 5g
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





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MI5
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Thought that would be the case tbh, but no what has been said above.

@Cleoriff says she was connected to business CS?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Cleoriff
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What actually happened was the automated voice said Welcome to O2 Business. Is the number you are calling from the one you want to speak about? Press 1 for Yes or 2 for No.... I pressed 1 and was told it was closed.

At no point was I told I couldn't speak to them......

However, I am contract and can ring 4445 and top up my sons PAYG phone. Or speak to PAYG CS.

I presumed that would be a similar set up.

*The Game Is On*

Girl in a jacket
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