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Claim insurance

Emmacharlii
Level 1: Joiner
  • 1 Posts
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Registered:

Hi,

 

i am trying to make a claim on my insurance which I pay monthly for however I have been on hold for 1.5 hours and no one seems to be answering? Can I do this online?

 

 

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jonsie
Level 94: Supreme
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Registered:

No,

You'll need to call O2.

Numbers here Guide: Coronavirus Community Help and Support 

Advice from an O2 Guru regarding a way to get through:

When you call, you will be asked for the reason you are calling,

Stay silent for 15 seconds and you will be taken to the keypad options.

Press 2 for Everything Else

Press 5 for More Options

Press 7 for Anything Else which will put you though to an advisor.

Press Upgrade, Lost/Stolen or Fraud if you have to.

8am is the best time to call

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MI5
Level 94: Supreme
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Registered:

@O2Waqas @O2Simon 

Can you help here ?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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O2Simon
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Registered:

@MI5 thanks for the tag @Emmacharlii will private message you regarding the issue.

 

Many thanks

 

O2Simon

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