cancel
Showing results for 
Search instead for 
Did you mean: 

Changeover from Virgin to O2

Tangerinetwirly
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:

I have 3 phones (mine & my 2 daughters) that changed over from Virgin to O2 last night.

My youngest daughter's phone is no longer taking calls. When phone it it goes straight to voicemail. She then gets a text message saying she missed a call. 

Her phone had turned off during the night, it was on the charger and no reason for it to switch off. But she didn't get the text messages I got with password etc. However it is O2 messaging service that answers her calls. What has gone wrong and how can I fix it?

Message 1 of 3
1,192 Views
2 REPLIES 2

Tangerinetwirly
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Solved! For some weird reason her voicemail had set to answer calls straight away. So dialled **61*901*11*30# and it's changed to 30seconds now 

Message 2 of 3
1,168 Views

Enlli
Level 69: Guiding Light
  • 8885 Posts
  • 64 Topics
  • 1793 Solutions
Registered:

Glad it's sorted. It seems not all the settings are coming across in some cases

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
Message 3 of 3
1,165 Views