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Changed my old number to o2

Becky291
Level 1: Joiner
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Hi my old EE number has now changed to my o2 SIM card but now my I messages and FaceTime ect is still down as the O2 number. And not giving me the option to use my EE number now it’s moved to the O2 SIM card. How do I fix this? 

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madasaf1sh
Level 76: Forum Legend
  • 9988 Posts
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Registered:

@Becky291 

 

You need to enter it manually on the iPhone

 

Setttings - Phone - My Number 

 

If you are unable to or it is greyed out you will need to speak to apple support via https://support.apple.com 

- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK

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madasaf1sh
Level 76: Forum Legend
  • 9988 Posts
  • 54 Topics
  • 2981 Solutions
Registered:

@Becky291 

 

You need to enter it manually on the iPhone

 

Setttings - Phone - My Number 

 

If you are unable to or it is greyed out you will need to speak to apple support via https://support.apple.com 

- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK
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