on 06-09-2023 21:19
I had a contract with ee that ended so took up new contract with o2 but wanted to keep my number
Gave pac code to o2 and after 2 days numbers swapped over only problem is calls seem limited yesterday some would come through but my voicemail goes to ee voice mail and today no calls are coming in just going straight to ee email
on 06-09-2023 21:41
We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this
or give them a call on 202 or 0344 809 0202
on 06-09-2023 21:44
on 06-09-2023 21:44
You need to tell o2 to raise it with EE, and get them to fix the routing of your number, as this is one of the things that only the donor network can fix, be aware it can take a while to fix