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Change bill payment date

Bag2208
Level 1: Joiner
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I can honestly say I’ve never been more frustrated whilst navigating a website. All I want is to change my pay date. Impossible to do without speaking to someone, yet this is impossible to do. Round and round in circles I go without getting anywhere. A contact number would be a start

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TallTrees
Level 45: Knowing
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Hi there @Bag2208 

Welcome to the Community.

Yes it is very difficult.  I don't know but would this help?

Social Media Teams
If this helps and it works for you the
Social Media Teams will be on hand just
send them a message
https://o2uk.co/O2CFB
https://o2uk.co/O2CTW
https://o2uk.co/O2CIG
O2 Facebook
O2 Twitter
O2 Instagram

Does this help?

Guide: Coronavirus Community Help and Support 



HAPPINESS IS BEE SHAPED

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TallTrees
Level 45: Knowing
  • 8635 Posts
  • 82 Topics
  • 255 Solutions
Registered:

Hi there @Bag2208 

Welcome to the Community.

Yes it is very difficult.  I don't know but would this help?

Social Media Teams
If this helps and it works for you the
Social Media Teams will be on hand just
send them a message
https://o2uk.co/O2CFB
https://o2uk.co/O2CTW
https://o2uk.co/O2CIG
O2 Facebook
O2 Twitter
O2 Instagram

Does this help?

Guide: Coronavirus Community Help and Support 



HAPPINESS IS BEE SHAPED

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MI5
Level 94: Supreme
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Registered:

@Bag2208 

All numbers are in this guide Guide: Coronavirus Community Help and Support 
When you call, you will be asked for the reason you are calling.
Stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
You can also try saying "Upgrade" or "Fraud" to be connected to an advisor.
8.00am is the best time to call if you can.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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