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Palindrome1
Level 1: Joiner
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I was unlucky enough to lose my O2 PAYG phone. O2 sent me a replacement simcard and it seems to work ok on calls and incoming texts. On outgoing texts however it just gives an error message saying Not Delivered.

 

Its an Iphone 7 plus with software v14  Have I set something wrong or is it something wrong with the setup at O2 ?  My lost phone was an Iphone 4 and worked fine.

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Cleoriff
Level 94: Supreme
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@Palindrome1 

Check this guide Guide: Text Message Tips (not sent or received)  or if that doesn't work

You can message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG) , they should be able to help you with this

Veritas Numquam Perit

Girl in a jacket

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Cleoriff
Level 94: Supreme
  • 122366 Posts
  • 824 Topics
  • 7457 Solutions
Registered:

@Palindrome1 

Check this guide Guide: Text Message Tips (not sent or received)  or if that doesn't work

You can message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG) , they should be able to help you with this

Veritas Numquam Perit

Girl in a jacket
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