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Cant text or call

Mima1
Level 1: Joiner
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Registered:

I cant send texts or make phone calls. My phone cuts off straight away when i try to ring anyone. 

II am late paying bill but spoke to someone who said my phone wouldn't be cut off. So im confused why it isnt working. 

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Bambino
Level 77: Grand Master
  • 19564 Posts
  • 955 Topics
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Registered:

@Mima1 Whoever told you that was being economic with the truth. You've obviously been disconnected.

You need to speak to the Payment Management Team on 0800 902 0217.

The opening times are:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm
Sunday – 9am to 6pm

https://www.o2.co.uk/help/account-and-billing/payment-support

Best chance of getting through is calling at 8 am

Other customer service numbers and how to use Skype to call 0800 numbers for free are in the link below.

Guide: Coronavirus Community Help and Support 

I DO NOT WORK FOR O2



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Bambino
Level 77: Grand Master
  • 19564 Posts
  • 955 Topics
  • 2693 Solutions
Registered:

@Mima1 Whoever told you that was being economic with the truth. You've obviously been disconnected.

You need to speak to the Payment Management Team on 0800 902 0217.

The opening times are:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm
Sunday – 9am to 6pm

https://www.o2.co.uk/help/account-and-billing/payment-support

Best chance of getting through is calling at 8 am

Other customer service numbers and how to use Skype to call 0800 numbers for free are in the link below.

Guide: Coronavirus Community Help and Support 

I DO NOT WORK FOR O2



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