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Cant change device type on my account, chat bot support is useless,O2 agents arent contactable!

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Ham99999999
Level 1: Joiner
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‎06-02-2023 10:37 - edited ‎06-02-2023 11:10

‎06-02-2023 10:37 - edited ‎06-02-2023 11:10

Switched from android to Iphone and want Visual Voicemail.

Cant change my device type on 02 account as option fails to work and there is no 02 customer support whatsoever!! Very poor. chatBot is useless and no agents!

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Enlli
Level 65: Ultra-cool
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‎06-02-2023 10:47 - edited ‎06-02-2023 10:48

‎06-02-2023 10:47 - edited ‎06-02-2023 10:48

You will need idata turned on in your account 

Message O2 on
Facebook (https://o2uk.co/O2CFB) 
Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you.

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

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Enlli
Level 65: Ultra-cool
  • 6619 Posts
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  • 1488 Solutions
Registered:

‎06-02-2023 10:47 - edited ‎06-02-2023 10:48

‎06-02-2023 10:47 - edited ‎06-02-2023 10:48

You will need idata turned on in your account 

Message O2 on
Facebook (https://o2uk.co/O2CFB) 
Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you.

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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