Cannot send MMS messages.

[Anno78]

Hello.

Despite having a 50 MMS Bolt On (49 left to use), and a full 4G mobile network signal with at least 3 bars, as of yesterday I am no longer able to send any MMS messages.

I've done a soft network reset, but no results.  Can anyone help?

[MI5]

@Anno78 

Try dropping the data network down to 3g or 2g if you can.

May be a fault on the 4g network.

[Anno78]

I've tried that on both my devices.  Still nothing, just a couldn't send  message plus an exclamation mark inside an orange circle. 

My Dad's just suggested (through a successful MMS) that I try the alternate number of the person I'm trying to contact.  Just got to find that alt number now.

[Anno78 · Accepted solution]

OK.  Got some good news.  Turns out the person I was trying to contact hadn't used her main number for a while, so it's been disconnected.  That's why I couldn't send her any MMS messages.  She's now switched her back up number to her main number.  Contact reestablished.

But still, have to wonder what the issue is you can't send MMS to number that happens to be ok and active?  

[MI5]

If it's a disconnected number it will never send.

[Bambino]

@Anno78 For future reference, if you want to avoid wasting money on an MMS Bolt-on, think about downloading WhatsApp. If the people you want to send pictures to also have the app, you can send them for free if sent over a WiFi connection.