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Cancel keep my number request

svr6
Level 1: Joiner
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I have submitted keep my number from other provider form after I got my new O2 sim. But I lost my new sim and I want to cancel the keep my number request until I get a new sim. I was told live agents will be available till 11 pm to chat. However, I can't find any at the moment.

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pgn
Level 74: Whizz kid
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O2's Social Media Team, links below this message, are usually on until 10pm or so. Your next bet is to call by phone or SKYPE  around 08:00GMT, numbers all in here: Guide: Coronavirus Community Help and Support, @svr6.

If you want online chat, go browse the O2 Shop after 9am, and see if the "click to chat"prompt pops up after a few minutes.

Good luck!

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pgn
Level 74: Whizz kid
  • 35208 Posts
  • 223 Topics
  • 1558 Solutions
Registered:

O2's Social Media Team, links below this message, are usually on until 10pm or so. Your next bet is to call by phone or SKYPE  around 08:00GMT, numbers all in here: Guide: Coronavirus Community Help and Support, @svr6.

If you want online chat, go browse the O2 Shop after 9am, and see if the "click to chat"prompt pops up after a few minutes.

Good luck!

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