Can’t sign in to my o2

[Milky57]

Get this message come up but have 2 sim only plans with o2?

”You don't have any products or services in this My O2 account.

[MI5]

@Milky57 

O2 have messed up a system update which is effecting thousands of customers.

You'll need a new email address that's not been used on O2 before.

This is a customer to customer community, not O2, so we cannot access your account, sorry.

You need to contact O2.

Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (X) (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202 (contract) 4445 or 0344 8090222 (PAYG)

Guide: How to find help & contact O2