cancel
Showing results for 
Search instead for 
Did you mean: 

Can’t make calls

Julez
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Hello please I need assistance with my phone. Bills has be paid but stil can’t call.

Thanks 

Message 1 of 2
373 Views
1 ACCEPTED SOLUTION

Accepted Solutions

Bambino
Level 85: Esteemed
  • 24025 Posts
  • 1046 Topics
  • 3774 Solutions
Registered:

@JulezIf you recently paid your bill be aware that it can take up to 48 hours for payment to clear O2's account. To avoid a situation like this happening again, set up a Direct Debit.

You can speak to the Payment Management Team on 0800 902 0217. Download Skype to call for free if you have no phone to use: Guide: A Guide to Skype 

The opening times are:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm
Sunday – 9am to 6pm

https://www.o2.co.uk/help/account-and-billing/payment-support

I DO NOT WORK FOR O2



Funniest-Thread-2

View solution in original post

Message 2 of 2
362 Views
1 REPLY 1

Bambino
Level 85: Esteemed
  • 24025 Posts
  • 1046 Topics
  • 3774 Solutions
Registered:

@JulezIf you recently paid your bill be aware that it can take up to 48 hours for payment to clear O2's account. To avoid a situation like this happening again, set up a Direct Debit.

You can speak to the Payment Management Team on 0800 902 0217. Download Skype to call for free if you have no phone to use: Guide: A Guide to Skype 

The opening times are:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm
Sunday – 9am to 6pm

https://www.o2.co.uk/help/account-and-billing/payment-support

I DO NOT WORK FOR O2



Funniest-Thread-2
Message 2 of 2
363 Views