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Can’t log in to My O2

MNash
Level 1: Joiner
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When I login on app or website I see “To access your personal details page, enter the code we’ve just sent to .”.

 

Note there is a blank where presumably the number should be. I’m not receiving any codes via text or email so I can’t progress to my account.

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jonsie
Level 94: Supreme
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I would try uninstalling and then reinstalling the app if the problem is with the phone. 

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RafaC
Community Manager
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Hey @MNash were you able to sort it out?

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