Can’t get new phone to work

[Mark49]

Hi, I recently purchased a new phone but can’t get the phone to accept messages or make outgoing calls. Can you help?

thanks

Matk

[jonsie]

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this

or give them a call on 202  or 0344 809 0202

[Bambino]

@Mark49 If you have no phone to use, download Skype: Guide: A Guide to Skype and call  0800 032 1402 free.