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Can’t get internet whilst roaming

JRS-11fit
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Hi, I am roaming in Portugal and and can’t connect to internet via data connection. How do I fix this ?

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madasaf1sh
Level 76: Forum Legend
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@JRS-11fit 


Try changing the APN to mobile.o2.co.uk 

A couple of other things to try, Manually select a network

Step down in the settings to 4G

- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK

View solution in original post

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madasaf1sh
Level 76: Forum Legend
  • 10199 Posts
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Registered:

@JRS-11fit 


Try changing the APN to mobile.o2.co.uk 

A couple of other things to try, Manually select a network

Step down in the settings to 4G

- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK
Message 2 of 4
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JRS-11fit
Level 1: Joiner
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Thanks, you are a whizzkid !

The APN was virgin as I’ve just transferred over to O2, so changing as you advised fixed the issue

many thanks

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madasaf1sh
Level 76: Forum Legend
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Glad it worked slight_smile 

- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK
Message 4 of 4
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