on 03-09-2021 15:57
Hi there,
I received a replacement sim today but I lost my old sim
So I am unable to text 'swap' to the number I was given.
Are you able to active it for me?
Kind regards
Philip Cole
Solved! Go to Solution.
on 03-09-2021 16:14
on 03-09-2021 16:14
@Phil7213 You'll need to call customer service using Skype, or call into an O2 store with identification with you, if you have a store nearby.
Numbers to call and how to use Skype can be found here: Guide: Coronavirus Community Help and Support
on 03-09-2021 16:14
on 03-09-2021 16:14
@Phil7213 You'll need to call customer service using Skype, or call into an O2 store with identification with you, if you have a store nearby.
Numbers to call and how to use Skype can be found here: Guide: Coronavirus Community Help and Support