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Can't activate new sim.

Phil7213
Level 1: Joiner
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Hi there,

 

I received a replacement sim today but I lost my old sim

So I am unable to text 'swap' to the number I was given.

 

Are you able to active it for me?

 

Kind regards

Philip Cole

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Bambino
Level 78: King of Kings
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@Phil7213 You'll need to call customer service using Skype, or call into an O2 store with identification with you, if you have a store nearby.

Numbers to call and how to use Skype can be found here: Guide: Coronavirus Community Help and Support 

I DO NOT WORK FOR O2



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Bambino
Level 78: King of Kings
  • 19898 Posts
  • 961 Topics
  • 2854 Solutions
Registered:

@Phil7213 You'll need to call customer service using Skype, or call into an O2 store with identification with you, if you have a store nearby.

Numbers to call and how to use Skype can be found here: Guide: Coronavirus Community Help and Support 

I DO NOT WORK FOR O2



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