I received a replacement sim today but I lost my old sim
So I am unable to text 'swap' to the number I was given.
Are you able to active it for me?
Go to Solution.
@Phil7213 You'll need to call customer service using Skype, or call into an O2 store with identification with you, if you have a store nearby.
Numbers to call and how to use Skype can be found here: Guide: Coronavirus Community Help and Support
I DO NOT WORK FOR O2
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