This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Can't activate my new sim by text

AWG
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

on ‎31-10-2023 08:38

on ‎31-10-2023 08:38

Hello,

I received my new sim card and have been trying to activate it since yesterday. I have texted SWAP,  then I was asked for the SSN which I sent.  I then received a text from you saying you had NOT received it. In the meantime I have lost any signal so cannot send any messages via the phone anymore. I cannot make calls either.

How can I activate my SIM???  I am completely phoneless

Message 1 of 2
311 Views
0 Kudos
1 REPLY 1

gmarkj
Level 66: Unequalled
  • 12073 Posts
  • 94 Topics
  • 1124 Solutions
Registered:

on ‎31-10-2023 12:18

on ‎31-10-2023 12:18

You can call 0800 902 0217 using Skype for free @AWG 

Guide here Guide: A Guide to Skype

Or send them a message on social media:

Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

Message 2 of 2
296 Views
0 Kudos
Top Kudoed Authors
View All
Top