on 29-11-2021 11:20
I want to upgrade my ipad and was sent a code unfortunately i had not updated my personal details and the code was sent to my old number which i no longer have. So i attempted to update my personal details but because the code i was not confirmed it wont allow me to access personal details in order to update my number
Solved! Go to Solution.
on 29-11-2021 11:42
We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks
on 29-11-2021 11:42
We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks
on 29-11-2021 12:00
on 29-11-2021 12:00
Thanks M15 i shall follow your link thanks for your help
on 29-11-2021 12:31
on 29-11-2021 12:31
You're welcome