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Calls drop after 60 secs

Mceshc
Level 1: Joiner
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I have a Sony Xperia 10 II ever since I got it my calls drop out after approx 60 seconds, if I make or receive the call it makes no difference. Once I call the person back the call stays connected fine. My network coverage is good and it has happened all over the country. I've got up to date Android, and I've rebooted loads. Any ideas?

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MI5
Level 94: Supreme
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@Mceshc 

I'd be inclined to try a new sim first.

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 149691 Posts
  • 641 Topics
  • 28520 Solutions
Registered:

@Mceshc 

I'd be inclined to try a new sim first.

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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