Black screen

Nick11 · ‎23-05-2020

My I pad has a black screen and does not work now. Need for kids school work. Not even had it a year. Need help please.

MI5 · ‎23-05-2020

Contact Apple for help https://www.apple.com/uk/retail/geniusbar/

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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jonsie · ‎23-05-2020

iPad models with Face ID: Press and quickly release the Volume Up button. Press and quickly release the Volume Down button. Then press and hold the Power button until the device restarts

iPad with Home button, Press and hold both the Home and the Top (or Side) buttons until you see the Apple logo.

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Nick11 · ‎23-05-2020

Done all that and tried through i tunes with reset etc no luck at all. Thank you though.

O2

Black screen

No service

Assistance Needed: International Phone Number Not ...

Lost sim card

Unlatch my device

Call from O2 about change of SIM