Solved: Re: Billing

Sf1_- · ‎05-05-2023

My contract is finished on my device plan last month but I haven't up graded to a new device and my bill this month has gone from 35.94 to 41.92 why would this be wen I didn't up grade to a new handset sure I should be paying less when am not paying for a device??

MI5 · ‎05-05-2023

@Sf1_-

Standard contracts don't reduce when the minimum term is met.

You would need to upgrade to a sim only to benefit from a decrease.

The price rise is the annual increase for everyone.

https://www.o2.co.uk/prices

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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View solution in original post

MI5 · ‎05-05-2023

@Sf1_-

Standard contracts don't reduce when the minimum term is met.

You would need to upgrade to a sim only to benefit from a decrease.

The price rise is the annual increase for everyone.

https://www.o2.co.uk/prices

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

>>>>>>>>>>>>>>>>

O2

Billing

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