on 06-09-2021 17:04
Hi there I'd like to discuss my bill it looms like I'm bei g charged for spam emails coming in over a period of months
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on 06-09-2021 17:33
You would need to contact customer services @Qw as this is a customer community.
Not sure why you are being charged for spam emails - perhaps you mean premium SMS (text) messages?
If so then there is some help on that in the below links:
Guide: Have you fallen for or been conned into a premium rate scam? What to do next
Guide: A Guide to Deal with Spam/Scam Calls and Text
Guide: Tips to avoid unexpected charges on your bill
Finally some numbers to talk to customer services, and hints on how to get through:
Guide: Coronavirus Community Help and Support
Guide: How to find help & contact O2
Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).
Link to our guide on how to contact them can be found here
on 06-09-2021 17:33
You would need to contact customer services @Qw as this is a customer community.
Not sure why you are being charged for spam emails - perhaps you mean premium SMS (text) messages?
If so then there is some help on that in the below links:
Guide: Have you fallen for or been conned into a premium rate scam? What to do next
Guide: A Guide to Deal with Spam/Scam Calls and Text
Guide: Tips to avoid unexpected charges on your bill
Finally some numbers to talk to customer services, and hints on how to get through:
Guide: Coronavirus Community Help and Support
Guide: How to find help & contact O2
Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).
Link to our guide on how to contact them can be found here