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Billing date and address

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Shannon7
Level 1: Joiner
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on ‎16-11-2021 10:15 - last edited on ‎17-11-2021 11:50 by

on ‎16-11-2021 10:15 - last edited on ‎17-11-2021 11:50 by

My billing address needs to be [Personal details removed] and the payment date changed to 8th of each month please

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MI5
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on ‎16-11-2021 10:18

on ‎16-11-2021 10:18

@Shannon7 

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this

Thanks

 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
Level 94: Supreme
  • 144191 Posts
  • 634 Topics
  • 27633 Solutions
Registered:

on ‎16-11-2021 10:18

on ‎16-11-2021 10:18

@Shannon7 

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this

Thanks

 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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gmarkj
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on ‎16-11-2021 10:19

on ‎16-11-2021 10:19

Hi @Shannon7 

This is a community of o2 customers, and we do not have access to your account to make any changes.

Try messaging O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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