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B1
Level 1: Joiner
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I need to speak to an advisor with my bill please my fones been cut of cause of a £20 payment!!!!!! I've missed it this month and been cut of at this time of year aswell!!!! No missed a payment in months!!!!! And get this service!!!!!! 

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Bambino
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@B1 

You need to speak to the Payment Management Team on 0800 902 0217.

The opening times are:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm
Sunday – 9am to 6pm

https://www.o2.co.uk/help/account-and-billing/payment-support

Best chance of getting through is calling at 8 am

Edit: Instructions on how to download and use Skype to call 800 numbers free can be found here:

https://community.o2.co.uk/t5/Off-Topic/A-Guide-To-Skype/m-p/1305104

 

I DO NOT WORK FOR O2



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Bambino
Level 84: Resplendent
  • 22942 Posts
  • 1022 Topics
  • 3662 Solutions
Registered:

@B1 

You need to speak to the Payment Management Team on 0800 902 0217.

The opening times are:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm
Sunday – 9am to 6pm

https://www.o2.co.uk/help/account-and-billing/payment-support

Best chance of getting through is calling at 8 am

Edit: Instructions on how to download and use Skype to call 800 numbers free can be found here:

https://community.o2.co.uk/t5/Off-Topic/A-Guide-To-Skype/m-p/1305104

 

I DO NOT WORK FOR O2



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jonsie
Level 94: Supreme
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The O2 billing system will disconnect you automatically

Previous payments are irrelevant and time of year doesn't come into it I'm afraid

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