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Bill payment

Pennywren
Level 3: Thinker
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Hi,
This maybe a stupid question but i received a text saying that my 02 bill had not been paid yet according to my 02 app, its all been paid. Any advice please?
- Penny
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Accepted Solutions

Cleoriff
Level 94: Supreme
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Hi @Pennywren 

It's a well known scam.

Block the number and do not follow any links.

Forward the scam text to 7726 - It's free.

Other ways to report here including Action Fraud website

https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice

How to block a number:

https://www.samsung.com/us/support/answer/ANS00062352/

https://support.apple.com/en-us/HT201229

Veritas Numquam Perit

Girl in a jacket

View solution in original post

Message 2 of 7
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Cleoriff
Level 94: Supreme
  • 112417 Posts
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Registered:

Hi @Pennywren 

It's a well known scam.

Block the number and do not follow any links.

Forward the scam text to 7726 - It's free.

Other ways to report here including Action Fraud website

https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice

How to block a number:

https://www.samsung.com/us/support/answer/ANS00062352/

https://support.apple.com/en-us/HT201229

Veritas Numquam Perit

Girl in a jacket
Message 2 of 7
1,416 Views

GillyK
Level 1: Joiner
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Hi
I have also received a text message saying we weren't able to process your latest payment from a mobile number 07944700898 with a link to update your information.
Gill
Message 3 of 7
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Cleoriff
Level 94: Supreme
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@GillyK 

Same advice as I gave above...

Veritas Numquam Perit

Girl in a jacket
Message 4 of 7
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Pennywren
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Thank you so much for your help.
Message 5 of 7
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GillyK
Level 1: Joiner
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Thank you.
Message 6 of 7
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Cleoriff
Level 94: Supreme
  • 112417 Posts
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No problem @GillyK and @Pennywren wink

Veritas Numquam Perit

Girl in a jacket
Message 7 of 7
1,395 Views