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Been moved from Virgin, I have 5gb data phone not seeing data network

John505
Level 1: Joiner
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No data

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jonsie
Level 94: Supreme
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We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this

or give them a call on 202 or 0344 809 0202

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madasaf1sh
Level 76: Forum Legend
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@John505 

 

Try changing your mobile data settings from the Virgin one to mobile.o2.co.uk  

 

- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK
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Breanna
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Any luck with changing the APN @John505?

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