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Balance decreases

Trevor4
Level 1: Joiner
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Balance decrease even though phone not used why?

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Cleoriff
Level 94: Supreme
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@Trevor4 

You may have apps open in the background. However, we have no access to your account so you should contact O2.

All numbers in this guide Guide: Coronavirus Community Help and Support  or use social media

Message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG), hopefully they should be able to help.

 

Veritas Numquam Perit

Girl in a jacket

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Cleoriff
Level 94: Supreme
  • 123369 Posts
  • 826 Topics
  • 7476 Solutions
Registered:

@Trevor4 

You may have apps open in the background. However, we have no access to your account so you should contact O2.

All numbers in this guide Guide: Coronavirus Community Help and Support  or use social media

Message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG), hopefully they should be able to help.

 

Veritas Numquam Perit

Girl in a jacket
Message 2 of 2
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