Solved: Bad reception and data coverage

EmmaSmith · ‎24-08-2023

Hello, back in March I raised an official complaint with you regarding the bad reception and data coverage in my local area of GU2 4BB. I was told at the time that once the issue is resolved I will be getting a credit note for the lack of service. The issue is still ongoing and I believe you are aware of the situation. My contract is now come to an end and I am considering leaving O2. Please can this credit note be added to my account

Enlli · ‎24-08-2023

Sorry, we are a Community Forum made up of customers similar to yourself. There is nobody here from O2 that can handle accounts

You will need to contact them on 202 or

Message O2 on
(Facebookhttps://o2uk.co/O2CFB)
X (Twitter) (https://o2uk.co/O2CTW) or
Instagram (https://o2uk.co/O2CIG) ,

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

View solution in original post

Enlli · ‎24-08-2023

Sorry, we are a Community Forum made up of customers similar to yourself. There is nobody here from O2 that can handle accounts

You will need to contact them on 202 or

Message O2 on
(Facebookhttps://o2uk.co/O2CFB)
X (Twitter) (https://o2uk.co/O2CTW) or
Instagram (https://o2uk.co/O2CIG) ,

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

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