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on 07-02-2024 14:21
I have recently updated my Apple Watch Series 5 to an Apple Watch series 9 and have been unable to connect to the £7 mobile service plan which I am paying.
I have paired and unpaired my watch repeatedly on advice from the o2 chat support. Previously I only got the option to buy a new plan but now I don’t have any options at all.
I keep getting asked for the error codes but I’m not getting any.
What can I do to get this problem solved?
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on 07-02-2024 14:54
A recent post reported that O2 are no longer able to transfer a plan from one watch to another.
You need to get O2 to cancel the old plan and set up a new one for the new watch.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
- Mark as New
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on 07-02-2024 14:54
A recent post reported that O2 are no longer able to transfer a plan from one watch to another.
You need to get O2 to cancel the old plan and set up a new one for the new watch.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

