Apple Watch data

[Kev975]

Does anybody think they can get a straight answer from O2? To date in the last week I’ve been put through to 13 different people five different departments I visited three O2 stores anmd over 5 hours on the phone to 02. Plus over an hour on chat and got no where! and I still can’t get the problem sorted. I purchased six Apple watches from Apple series 10 and the ultra two I went to the O2 store previously to check  the data and not a problem once I’ve got the watches Got the watches and it’s just unbelievable. I’ve taped all the conversations that all been recorded  and all I been getting from O2 is telling me I have to buy another line I’ve got to use a data that’s on my phone which is ridiculous. You need the data for the smart watch to cut a long story short I ended up taking all 6 back to Apple. And then went to another 02cStore yesterday who guaranteed me 100% if I get the watches I can get the data plan  going in the store. So today I purchased another two Apple watches went into the store and they just couldn’t do it. I couldn’t the data on the watches  you just pressed it on the watch and it doesn’t do it with the series 10 and it doesn’t do with the ultra two just couldn’t do anything.even the 02cStore manager called  Customer Service their self and even they were shocked because they was even telling them that you can’t have a data to plan and saying that you’ve got to buy the product from O2, this is ridiculous. Can anyone help as 8 Apple Watches and cannot connect to 02 and I have been with on for 24 years 

[MI5]

@Kev975 

All we know here Activate Apple Watch Guide 

– message O2 on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

[madasaf1sh]

@Kev975 

There is a limit on how many watches you can connect to your account, witch is 3 and only one can be active at a time, so you maybe hitting this limit..

So each Apple Watch will need to have an iPhone assigned to it really 

It can all be done in App, I got my AW Ultra 2 form Amazon, and it took 2 minutes in the app to get it setup, and when it went back to Apple it took 2 minutes to restore...